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Overall Rating 4.7
Jade Floors did an excellent job on our carpet and vinyl planking work. They communicated well upfront and were proactive about earning our business. The installers were wonderful and friendly. Jade Floors was very accommodating and time efficient. They saved us over $3,500 when we price compared their products to other name brand stores. With the 1 year service warranty, their service cannot be beat! I would recommend this company to anyone with carpet or flooring needs!
I like the way Jodi and Wade (Jade) do business and I would recommend them to anyone. They offer competitive prices on their flooring materials. Their installers are very professional and talented. They work quickly, respect your home and clean up after the project. Jodi and Wade are very knowledgeable, and very responsive to questions or issues before and after the installation. They also did a great job installing my sister’s floor a couple years ago. You can trust them to upgrade your home quickly at a fair price.
Jodi and Wade just helped us by installing carpets in our house. They did an amazing job–they were so responsive before the install and their crew was so hardworking and precise with their work. We love the new carpets and would highly recommend working with them.
JADE Floors did a great job refinishing our kitchen floor. A very competitive price and a great finished product. Jodi, Wade and the team were a pleasure to work with – responsive, friendly and professional. We had a tight schedule and they went the extra mile to fit us in. The floor looks better than when the house was new.
We hired Jade Floors, Inc. to refinish some existing wood floors as well as extend them into to other rooms and an entry way. The installation team that did the work did a fantastic job, and we are very happy with our floors. Jade’s price was very competitive, and the water based finish they used is supposed to be one of the best in the industry!
Great experience! Would definately use Jade Flooring again. We worked with them from out of state to have floors installed in one of our homes. Jodi worked with our schedule so we could fly to be there to choose the flooring and again when it was installed. They worked around their personal schedules to accomodate ours.
Everything was on time, on budget and the work completed as explained it would be.
The installation team of 5 men were all professional, courtious, experienced, and expedient. They did a great job cleaning up before leaving. Could not have asked for anything more! Would highly recommend Jade Flooring to others.
We are very sorry you have needed warranty work and wish you had made us aware of it instead of writing a bad review.You had emailed us one time right before Christmas when we were already closed for the holidays. In your email you said “for your info….” You did not ask us to contact you in any way. We did not contact you because you didn’t ask us for anything and for the following reasons:The wood filler coming loose is due to humidity / climate changes as stated in your contract. It is completely normal for all hardwood floors to expand and contract with climate changes and turning heat on and off. The carpet seams showing are due to the heavy thick carpet you purchased which we told you in advance would be the case.If there was a problem with the tile in the entry way you had one year to contact us under your warranty and did not need to have another guy do the work for you. You also waited 6 months to write this review when you could have called us the next day and we would have been right back over to grout for you.All our customers have a one-year workmanship warranty and had you communicated that you wanted us to come back we would have gladly scheduled our installers and it would have probably taken less than one hour. If customers read all our reviews all over the internet they will see that the biggest compliment we get is how we take care of our customers. We take pride in taking excellent care of customers but can’t take care of them if they don’t communicate.
I would have liked to have had my floors refinished by you but after 3 unanswered emails and 1 phone call (when you told me to email you again) I’ve gotten no response to schedule a date. Frustrating. I guess I’ll find someone else who is a little hungrier.
Addendum: after writing this review it was made clear that emails were sent but not transmitted or received due to problems with email service provider. I have updated my review. I’m am unable to review quality.
I have known and used Wade with Jade Floors for many years. His professional approach to everything he does is refreshing. His pricing has always been more than fair and the work has been on time and done right the first time. Because of all of this, you can see why he has continued to grow and prosper in tougher times. Many companies have not. That says a lot! I highly recommend Wade Little and Jade Floors to anyone for a great job done at probably the best prices anywhere. His reputation online and testimonials say it all! I gladly add to that great reputation.
We love our floors! Wade and his crew installed hardwood in our family room and hall and made sure it was skillfully woven in with the existing hardwood in our kitchen and entry. The result is beautiful. It is impossible to tell what was original and what is new. Wade, Jodi and every member of their crew was pleasant, helpful, knowledgeable and great at what they do.
This company installed new linoleum flooring in my kitchen and bathroom. The product looks fantastic and the installation was quick and comprehensive. They even added some trim in another area per my request. I appreciated the open communication throughout the process, and my minor issues were addressed before I was charged the remaining balance. I recommend them for any flooring installation!
These guys were the best.
Andrea Hiskett 5 Stars
As a single woman I don’t like to be pushed into doing something that I don’t want to do, and Jade Floors was understanding to my pickyness and very comforting in showing me a variety of samples to sooth my mind. When we picked out the perfect floors for me they installed them exactly in the amount of time that Wade said that it would take. I will never use anyone else for my flooring needs. I reccomend them to anyone that wants to be a little more proud of their home. Thank You Wade and Jade Floors. Andrea